@import url("../shared/baleon-tokens.css");

/* BALEON Help Center — glass surfaces + hub CI */
body[data-baleon-hub="support"] .bh-main {
  padding-bottom: 2rem;
  max-width: none;
}

body[data-baleon-hub="support"] a.bh-link,
body[data-baleon-hub="support"] a.bh-link:link,
body[data-baleon-hub="support"] a.bh-link:visited,
body[data-baleon-hub="support"] .section-lead a,
body[data-baleon-hub="support"] .section-lead a:link,
body[data-baleon-hub="support"] .section-lead a:visited,
body[data-baleon-hub="support"] .bh-lead a,
body[data-baleon-hub="support"] .bh-lead a:link,
body[data-baleon-hub="support"] .bh-lead a:visited,
body[data-baleon-hub="support"] .sup-form__note a,
body[data-baleon-hub="support"] .sup-form__note a:link,
body[data-baleon-hub="support"] .sup-form__note a:visited,
body[data-baleon-hub="support"] .sup-popular__body a,
body[data-baleon-hub="support"] .sup-popular__body a:link,
body[data-baleon-hub="support"] .sup-popular__body a:visited,
body[data-baleon-hub="support"] [data-i18n-html] a:not(.btn) {
  color: var(--forest, #2d4b32);
  font-weight: 600;
  text-decoration: none;
}

body[data-baleon-hub="support"] a.bh-link:hover,
body[data-baleon-hub="support"] .section-lead a:hover,
body[data-baleon-hub="support"] .bh-lead a:hover,
body[data-baleon-hub="support"] .sup-form__note a:hover,
body[data-baleon-hub="support"] .sup-popular__body a:hover,
body[data-baleon-hub="support"] [data-i18n-html] a:not(.btn):hover {
  color: #243d28;
  text-decoration: underline;
  text-underline-offset: 0.18em;
}

/* Beliebte Fragen lead — FAQ word link (beats browser :visited purple on some engines) */
body[data-baleon-hub="support"] .hub-band .section-head .section-lead a,
body[data-baleon-hub="support"] .hub-band .section-head .section-lead a:link,
body[data-baleon-hub="support"] .hub-band .section-head .section-lead a:visited,
body[data-baleon-hub="support"] .section-head .section-lead[data-i18n-html] a,
body[data-baleon-hub="support"] .section-head .section-lead[data-i18n-html] a:link,
body[data-baleon-hub="support"] .section-head .section-lead[data-i18n-html] a:visited {
  color: #2d4b32;
  font-weight: 600;
  text-decoration: none;
  -webkit-text-fill-color: #2d4b32;
}

body[data-baleon-hub="support"] .hub-band .section-head .section-lead a:hover,
body[data-baleon-hub="support"] .section-head .section-lead[data-i18n-html] a:hover {
  color: #243d28;
  -webkit-text-fill-color: #243d28;
  text-decoration: underline;
  text-underline-offset: 0.18em;
}

body[data-baleon-hub="support"] .hub-band {
  padding: 2.5rem 0;
}

body[data-baleon-hub="support"] .hub-band__inner {
  padding-left: 1.25rem;
  padding-right: 1.25rem;
}

@media (min-width: 900px) {
  body[data-baleon-hub="support"] .hub-band {
    padding: 3.25rem 0;
  }
  body[data-baleon-hub="support"] .hub-band__inner {
    padding-left: 1.75rem;
    padding-right: 1.75rem;
  }
}

body[data-baleon-hub="support"]::before {
  background:
    radial-gradient(ellipse 70% 50% at 50% -5%, rgba(45, 75, 50, 0.16) 0%, transparent 55%),
    radial-gradient(ellipse 40% 30% at 100% 20%, rgba(199, 148, 46, 0.08) 0%, transparent 50%),
    var(--gradient-ambient);
}

/* Shared glass surface (cookie popup tokens) */
.sup-glass {
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  border: 1px solid var(--baleon-glass-border);
  box-shadow: var(--baleon-glass-shadow);
}

body[data-baleon-hub="support"] .section-eyebrow,
body[data-baleon-hub="support"] .bh-eyebrow {
  display: inline-block;
  margin: 0 0 0.5rem;
  padding: 0.18rem 0.55rem;
  border-radius: 999px;
  font-size: 0.625rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--moss);
  background: rgba(255, 255, 255, 0.55);
  border: 1px solid rgba(87, 117, 98, 0.14);
}

/* —— Hero —— */
.sup-hero {
  text-align: center;
  padding: 0.5rem 0 1rem;
  max-width: 44rem;
  margin: 0 auto;
}

.sup-hero__panel {
  max-width: 42rem;
  margin: 1.35rem auto 0;
  padding: 1.15rem 1.1rem 1rem;
  border-radius: var(--radius-card, 22px);
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  border: 1px solid var(--baleon-glass-border);
  box-shadow: var(--baleon-glass-shadow);
}

@media (max-width: 479px) {
  .sup-hero__panel {
    padding: 1rem 0.85rem 0.9rem;
    border-radius: 18px;
  }
}

.sup-stats {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 0.75rem;
  list-style: none;
  margin: 1.35rem auto 0;
  padding: 0;
  max-width: 52rem;
}

.sup-stats li {
  flex: 1 1 7.5rem;
  max-width: 11rem;
  text-align: center;
  padding: 0.85rem 0.65rem;
  border-radius: 16px;
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  border: 1px solid var(--baleon-glass-border);
  box-shadow: var(--baleon-glass-shadow);
}

.sup-stats strong {
  display: block;
  font-family: var(--font-rounded);
  font-size: 1.25rem;
  font-weight: 800;
  color: var(--forest);
  line-height: 1.2;
}

.sup-stats span {
  display: block;
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--ink-muted);
  margin-top: 0.25rem;
  line-height: 1.35;
}

.sup-search-wrap {
  position: relative;
}

.sup-search-wrap__icon {
  position: absolute;
  left: 0.85rem;
  top: 50%;
  transform: translateY(-50%);
  font-size: 0.95rem;
  pointer-events: none;
  opacity: 0.6;
}

.sup-search {
  width: 100%;
  padding: 0.82rem 1rem 0.82rem 2.5rem;
  border-radius: 14px;
  border: 1px solid var(--baleon-glass-border-moss);
  background: rgba(255, 255, 255, 0.72);
  font-size: 0.95rem;
  color: var(--ink);
  transition: border-color 0.2s, box-shadow 0.2s, background 0.2s;
}

.sup-search::placeholder {
  color: var(--ink-soft);
}

.sup-search:focus {
  outline: none;
  border-color: var(--forest);
  background: rgba(255, 255, 255, 0.92);
  box-shadow: 0 0 0 3px rgba(45, 75, 50, 0.1);
}

.sup-quick {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 0.45rem;
  margin-top: 0.85rem;
  padding-top: 0.85rem;
  border-top: 1px solid rgba(87, 117, 98, 0.1);
}

.sup-quick__btn {
  padding: 0.4rem 0.75rem;
  border-radius: 999px;
  border: 1px solid var(--baleon-glass-border-moss);
  background: rgba(255, 255, 255, 0.55);
  color: var(--forest);
  font-size: 0.78rem;
  font-weight: 700;
  text-decoration: none;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, transform 0.15s;
}

.sup-quick__btn:hover {
  background: rgba(255, 255, 255, 0.92);
  border-color: var(--forest);
  transform: translateY(-1px);
}

/* Category grid */
.sup-cat-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 1rem;
  margin: 0 auto;
}

@media (min-width: 900px) {
  .sup-cat-grid {
    grid-template-columns: repeat(3, 1fr);
  }
}

.sup-cat {
  position: relative;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 0.35rem;
  padding: 1.15rem 1.2rem;
  border-radius: var(--radius-card, 22px);
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  border: 1px solid var(--baleon-glass-border);
  box-shadow: var(--baleon-glass-shadow);
  text-decoration: none;
  color: inherit;
  transition: transform 0.2s, box-shadow 0.2s, border-color 0.2s;
  cursor: pointer;
  text-align: left;
  font-family: inherit;
}

.sup-cat::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(135deg, rgba(45, 75, 50, 0.05) 0%, transparent 55%);
  pointer-events: none;
}

.sup-cat:hover {
  transform: translateY(-2px);
  box-shadow: 0 12px 28px rgba(45, 75, 50, 0.1);
  border-color: var(--baleon-glass-border-moss);
}

.sup-cat.is-selected {
  border-color: var(--forest);
  box-shadow: 0 12px 32px rgba(45, 75, 50, 0.14);
  transform: translateY(-2px);
}

.sup-cat.is-selected .sup-cat__icon {
  background: var(--forest);
  color: #fff;
}

.sup-cat__icon {
  width: 2.35rem;
  height: 2.35rem;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.05rem;
  background: rgba(255, 255, 255, 0.65);
  border: 1px solid rgba(87, 117, 98, 0.12);
  margin-bottom: 0.15rem;
  transition: background 0.2s, color 0.2s;
}

.sup-cat h3 {
  margin: 0;
  font-size: 0.975rem;
  font-weight: 800;
  color: var(--forest);
}

.sup-cat p {
  margin: 0;
  font-size: 0.82rem;
  line-height: 1.45;
  color: var(--ink-muted);
}

/* Ticket band */
.sup-ticket-shell {
  border-radius: 24px;
  overflow: hidden;
  background: linear-gradient(165deg, #1a2e1f 0%, #2d4b32 48%, #243d28 100%);
  color: #f8f6f4;
  box-shadow: 0 20px 56px rgba(26, 46, 31, 0.28);
  width: 100%;
}

.sup-popular {
  display: grid;
  gap: 0.65rem;
  margin: 0 auto;
  max-width: 52rem;
}

.sup-popular__cta {
  text-align: center;
  margin: 1.75rem auto 0;
}

.sup-popular__cta .btn.primary {
  min-width: min(100%, 18rem);
  padding: 0.85rem 1.75rem;
  font-size: 0.95rem;
  box-shadow: var(--shadow-btn);
}

.sup-contact-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1rem;
  margin: 0 auto;
  max-width: 920px;
}

@media (min-width: 640px) {
  .sup-contact-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: 1.15rem;
  }
}

.section-head {
  margin-bottom: 1.75rem;
  text-align: center;
}

.section-head .section-lead {
  max-width: 36rem;
  margin-inline: auto;
}

/* Popular FAQ — FAQ hub accordion pattern */
.sup-popular details,
.sup-popular__item {
  border: 1px solid var(--baleon-glass-border);
  border-radius: 16px;
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  box-shadow: var(--baleon-glass-shadow);
  overflow: hidden;
  transition: box-shadow 0.2s ease, border-color 0.2s ease;
}

.sup-popular details[open],
.sup-popular__item[open] {
  border-color: var(--baleon-glass-border-moss);
  box-shadow: 0 10px 28px rgba(45, 75, 50, 0.1);
}

.sup-popular summary {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.95rem 1.1rem;
  font-weight: 600;
  font-size: 0.925rem;
  line-height: 1.4;
  cursor: pointer;
  list-style: none;
  color: var(--ink);
}

.sup-popular summary::-webkit-details-marker {
  display: none;
}

.sup-popular summary::after {
  content: "";
  flex-shrink: 0;
  width: 1.15rem;
  height: 1.15rem;
  margin-top: 0.12rem;
  background: var(--forest);
  mask-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath fill='black' d='M12 16.5l-6-6h12z'/%3E%3C/svg%3E");
  mask-size: contain;
  -webkit-mask-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath fill='black' d='M12 16.5l-6-6h12z'/%3E%3C/svg%3E");
  -webkit-mask-size: contain;
  opacity: 0.55;
  transition: transform 0.2s ease, opacity 0.2s ease;
}

.sup-popular details[open] summary::after,
.sup-popular__item[open] summary::after {
  transform: rotate(180deg);
  opacity: 0.85;
}

.sup-popular details[open] summary,
.sup-popular__item[open] summary {
  color: var(--forest);
  border-bottom: 1px solid rgba(45, 75, 50, 0.08);
  padding-bottom: 0.9rem;
}

.sup-popular__body {
  padding: 0.95rem 1.1rem 1.15rem;
  font-size: 0.9rem;
  line-height: 1.6;
  color: var(--ink-muted);
}

.sup-popular__body a {
  color: var(--forest, #2d4b32);
  font-weight: 600;
  text-decoration: none;
  text-underline-offset: 2px;
}

.sup-popular__body a:hover {
  text-decoration: underline;
}

/* Ticket shell */
.sup-ticket-shell__eyebrow {
  display: inline-block;
  margin: 0 0 0.45rem;
  padding: 0.18rem 0.5rem;
  border-radius: 999px;
  font-size: 0.625rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: rgba(255, 255, 255, 0.72);
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.14);
}

.sup-ticket-shell__head {
  padding: 2rem 1.5rem 1rem;
  text-align: center;
  max-width: 40rem;
  margin: 0 auto;
}

.sup-ticket-shell__head h2 {
  color: #fff;
  font-family: var(--font-serif);
  font-size: clamp(1.5rem, 3.5vw, 2rem);
  margin: 0.35rem 0 0.65rem;
}

.sup-ticket-shell__head p {
  margin: 0;
  color: rgba(248, 246, 244, 0.82);
  font-size: 0.92rem;
  line-height: 1.5;
}

.sup-ticket-body {
  padding: 0 1.5rem 2.25rem;
  max-width: min(920px, 100%);
  margin: 0 auto;
}

@media (min-width: 720px) {
  .sup-ticket-body {
    padding: 0 2.5rem 2.75rem;
  }
}

.sup-form {
  display: grid;
  gap: 1.15rem;
  padding: 1.75rem 1.5rem;
  border-radius: var(--radius-card, 22px);
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  border: 1px solid var(--baleon-glass-border);
  box-shadow: var(--baleon-glass-shadow);
  color: var(--ink);
}

@media (max-width: 479px) {
  .sup-ticket-shell__head {
    padding: 1.5rem 1rem 0.75rem;
  }

  .sup-ticket-body {
    padding: 0 1rem 1.75rem;
  }

  .sup-form {
    padding: 1.25rem 1rem;
    border-radius: 18px;
  }
}

.sup-form__row {
  display: grid;
  gap: 1rem;
}

@media (min-width: 560px) {
  .sup-form__row--2 {
    grid-template-columns: 1fr 1fr;
  }
}

.sup-form label {
  display: block;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--moss);
  margin-bottom: 0.35rem;
}

.sup-form input,
.sup-form select,
.sup-form textarea {
  width: 100%;
  padding: 0.68rem 0.85rem;
  border-radius: 12px;
  border: 1px solid var(--baleon-glass-border-moss);
  font: inherit;
  font-size: 0.92rem;
  background: rgba(255, 255, 255, 0.72);
  color: var(--ink);
  transition: border-color 0.2s, box-shadow 0.2s, background 0.2s;
}

.sup-form textarea {
  min-height: 120px;
  resize: vertical;
}

.sup-form input:focus,
.sup-form select:focus,
.sup-form textarea:focus {
  outline: none;
  border-color: var(--forest);
  background: rgba(255, 255, 255, 0.95);
  box-shadow: 0 0 0 3px rgba(45, 75, 50, 0.1);
}

.sup-form__hint {
  font-size: 0.78rem;
  color: var(--ink-muted);
  margin-top: 0.35rem;
  line-height: 1.45;
}

.sup-form__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.85rem 1.25rem;
  align-items: center;
  padding-top: 0.35rem;
}

.sup-form__submit {
  padding: 0.72rem 1.45rem;
  border-radius: 999px;
  border: none;
  background: var(--gradient-btn, var(--forest));
  color: #fff;
  font-weight: 700;
  font-size: 0.92rem;
  cursor: pointer;
  box-shadow: var(--shadow-btn);
  transition: background 0.15s, transform 0.15s, box-shadow 0.15s;
}

.sup-form__submit:hover:not(:disabled) {
  transform: translateY(-1px);
  box-shadow: 0 12px 20px rgba(45, 75, 50, 0.32);
}

.sup-form__submit:disabled {
  opacity: 0.55;
  cursor: not-allowed;
  box-shadow: none;
}

.sup-form__note {
  font-size: 0.78rem;
  color: var(--ink-muted);
  line-height: 1.45;
}

.sup-form__status {
  padding: 0.75rem 1rem;
  border-radius: 12px;
  font-size: 0.88rem;
  line-height: 1.45;
}

.sup-form__status--ok {
  background: rgba(45, 75, 50, 0.1);
  color: var(--forest);
  border: 1px solid rgba(45, 75, 50, 0.2);
}

.sup-form__status--err {
  background: rgba(180, 60, 60, 0.08);
  color: #8b3030;
  border: 1px solid rgba(180, 60, 60, 0.2);
}

/* Search results */
.sup-search-results {
  margin-top: 0.75rem;
  text-align: left;
}

.sup-search-results:empty {
  display: none;
}

.sup-search-results__empty {
  margin: 0;
  padding: 0.65rem 0.75rem;
  border-radius: 12px;
  font-size: 0.82rem;
  color: var(--ink-muted);
  background: rgba(255, 255, 255, 0.45);
  border: 1px dashed rgba(87, 117, 98, 0.2);
}

.sup-search-hit {
  display: block;
  padding: 0.72rem 0.85rem;
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.62);
  border: 1px solid var(--baleon-glass-border-moss);
  margin-bottom: 0.45rem;
  text-decoration: none;
  color: inherit;
  transition: border-color 0.15s, background 0.15s, transform 0.15s;
}

.sup-search-hit:last-child {
  margin-bottom: 0;
}

.sup-search-hit:hover {
  border-color: var(--forest);
  background: rgba(255, 255, 255, 0.92);
  transform: translateY(-1px);
}

.sup-search-hit strong {
  display: block;
  font-size: 0.9rem;
  font-weight: 700;
  color: var(--forest);
  margin-bottom: 0.2rem;
}

.sup-search-hit span {
  font-size: 0.8rem;
  color: var(--ink-muted);
  line-height: 1.45;
}

/* Steps */
.sup-steps {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1rem;
  list-style: none;
  margin: 0;
  padding: 0;
  max-width: 980px;
  margin-inline: auto;
}

@media (min-width: 768px) {
  .sup-steps {
    grid-template-columns: repeat(3, 1fr);
    gap: 1.15rem;
  }
}

.sup-step {
  text-align: center;
  padding: 1.35rem 1.15rem;
  border-radius: var(--radius-card, 22px);
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  border: 1px solid var(--baleon-glass-border);
  box-shadow: var(--baleon-glass-shadow);
}

.sup-step__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.85rem;
  height: 1.85rem;
  border-radius: 50%;
  background: var(--forest);
  color: #fff;
  font-size: 0.82rem;
  font-weight: 800;
  margin-bottom: 0.6rem;
}

.sup-step h3 {
  margin: 0 0 0.35rem;
  font-size: 0.925rem;
  font-weight: 800;
  color: var(--forest);
}

.sup-step p {
  margin: 0;
  font-size: 0.82rem;
  line-height: 1.5;
  color: var(--ink-muted);
}

/* Contact cards */
.sup-contact-card {
  padding: 1.35rem 1.2rem;
  border-radius: var(--radius-card, 22px);
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  border: 1px solid var(--baleon-glass-border);
  box-shadow: var(--baleon-glass-shadow);
  text-align: center;
  transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.sup-contact-card:hover {
  transform: translateY(-2px);
  box-shadow: 0 12px 28px rgba(45, 75, 50, 0.1);
}

.sup-contact-card__icon {
  font-size: 1.35rem;
  margin-bottom: 0.45rem;
}

.sup-contact-card h3 {
  margin: 0 0 0.35rem;
  font-size: 0.975rem;
  color: var(--forest);
}

.sup-contact-card p {
  margin: 0 0 0.75rem;
  font-size: 0.84rem;
  color: var(--ink-muted);
  line-height: 1.45;
}

.sup-contact-card a {
  font-weight: 700;
  font-size: 0.88rem;
  color: var(--forest);
  text-decoration: none;
}

.sup-contact-card a:hover {
  text-decoration: underline;
}

.sup-app-note {
  padding: 0.95rem 1.15rem;
  border-radius: 16px;
  background: var(--baleon-glass-gradient);
  backdrop-filter: var(--baleon-glass-blur);
  -webkit-backdrop-filter: var(--baleon-glass-blur);
  border: 1px solid var(--baleon-glass-border);
  border-left: 4px solid var(--forest);
  box-shadow: var(--baleon-glass-shadow);
  font-size: 0.86rem;
  line-height: 1.55;
  color: var(--ink-muted);
  max-width: 52rem;
  margin-inline: auto;
}

.sup-app-note strong {
  color: var(--forest);
}